Job Description

To prepare accurate credit proposals in a consistent, concise and lucid manner.
• To maintain close working relationship with Business Unit to ensure that IBG deliverables are met.
• Need-based meeting with customers to understand business and attendant risks.
• Cross sell of other products such as trade, cash, foreign exchange etc.
• To monitor portfolio for irregularities/ excesses/ breaches/ delays.
• Ensure all regulatory reporting & compliances are enforced. Work with the legal team to ensure recoveries & minimize bad debts & NPA’s. Also ensure assistance to external & internal audits.
• Ensure customer retention & increase in wallet share by constantly monitoring customer satisfaction levels through detailed MIS & tracking of operations & complaints.
• Control the quality of the portfolio, using available triggers and adherence to Risk management guidelines and policies.
• Monitor levels of complaints and quality of handling.
• Communicates all key messages to customers including agreed service standards, negotiated pricing, relationship team contact points (including introductions to new personnel) and new product changes.
• Monitor and ensure adherence to risk service standards

To prepare accurate credit proposals in a consistent, concise and lucid manner.• To maintain close working relationship with Business Unit to ensure that IBG deliverables are met.• Need-based meeting with customers to understand business and attendant risks.• Cross sell of other products such as trade, cash, foreign exchange etc.• To monitor portfolio for irregularities/ excesses/ breaches/ delays.• Ensure all regulatory reporting & compliances are enforced. Work with the legal team to ensure recoveries & minimize bad debts & NPA’s. Also ensure assistance to external & internal audits.• Ensure customer retention & increase in wallet share by constantly monitoring customer satisfaction levels through detailed MIS & tracking of operations & complaints.• Control the quality of the portfolio, using available triggers and adherence to Risk management guidelines and policies.• Monitor levels of complaints and quality of handling.• Communicates all key messages to customers including agreed service standards, negotiated pricing, relationship team contact points (including introductions to new personnel) and new product changes.• Monitor and ensure adherence to risk service standards


Job Requirement

Preparing financial spreads which are consistent, error-free and in line with classification parameters • Providing concise and relevant financial analysis by clearly identifying risks. • Ensure reviews are completed prior to due date and are error free. • Interact and follow up with clients on required information and clarifications. • Adhere to the risk management guidelines • Ensuring that irregularities/ excesses in the portfolio are kept within control.


Additional Information

Job Type : Full Time
Experience : 2 - 5 years
Location : Mumbai, India
Qualification : + CA/MBA