Job Requirements:

• Post-Graduate with Experience in learning and talent development
• Perpetual learner, continuously invests in self-development
• Experience in conducting Training Needs Analysis and carrying out all activities in the Training Cycle: Identify, Design, Deliver, Evaluate
• Hands-on in Content Curation, exposure to digital learning ecosystems
• Excellent Classroom Management and Facilitation Skills delivering programs
• Ability to manage vendor relationship including vendor cost and KPI management
• Communicate effectively at all levels (both internally and externally); ability to work and influence Team members/ Stakeholders across different sites globally
• Analyze large volume of data points, identifying issues and recommend solutions
• Superior judgment, diplomacy, and tact, with a willingness to speak up amid adversity

Job Responsibilities:

Learning Business Partner

• Support in Conducting annual and on-going training needs assessment with BU Heads / HRBPs
• Proposes outcome-focused learning solutions with objectives and mode of delivery (Blended / Online / Classroom)
• Interacts with internal SMEs and external trainers to design the curriculum; course and assessments
• Manages the learning journeys and learner experience; governs the completion of all mandatory courses
• Execute OJT framework for the Bank in partnership with business stakeholders
• Bring to life innovative learning solutions

Facilitation

• Facilitate the soft skills, new joinee orientation and other allied programs
• Design and deliver custom solutions in Professional/Leadership Development/functional (in consultation with the Vendor Partners where required)

Learning Operations & Governance

• Vendor Management (empanelment, identification, evaluation, purchase order-invoice-payment governance)
• Administer programs in the Learning Management System and evangelize digital learning through all learning solutions offered (Self-Service)
• Work closely with all internal teams for the smooth execution of training programs
• Ensure training records; budgets are updated for audits and metrics reported monthly
• Explore automation, data-driven and digital approaches to augment learning operations